1. What FinishWise is
FinishWise is a tool for coordinating finish selections on renovation projects: choosing, comparing, and approving items such as flooring, countertops, tile, and fixtures, and keeping a record of those decisions.
FinishWise is not construction management or project management software. It does not provide scheduling, invoicing, or bidding, and it does not produce quotes or contracts. Anything you agree with another person about work, price, or timing is between you and that person.
By creating an account or using FinishWise, you agree to these terms. If you do not agree, please do not use the service.
2. Roles
FinishWise has three kinds of users, and what you can do depends on your role.
- Contractors and designers create and manage projects, define finish selections and options, invite participants, and review and approve choices. Both professional roles use the same paid plans.
- Designers can take part in projects they are invited to, within the access the project allows.
- Invited clients and family participate for free. A new DIY owner starting their own project has a paid Starter owner account after the trial, not an invited-client account. Existing accounts are not converted. Internal platform administrator access is not a customer subscription.
3. Your account
You are responsible for the activity on your account and for keeping your sign-in details secure. Give us accurate information and tell us at support@finishwise.app if you think your account has been accessed without your permission.
Sign-in is handled by a third-party authentication provider. Access to features is determined by the role on your FinishWise account, not by a title or label you enter in your profile.
Creating an account does not enroll you in SMS, and SMS enrollment is not available on the signup form. If SMS messaging is offered, separate opt-in is required for account/project notifications and marketing texts. SMS consent is optional and is not a condition of creating an account or making a purchase.
For separately opted-in SMS subscribers, message frequency varies and message and data rates may apply. Reply STOP to unsubscribe or HELP for help, or contact support@finishwise.app.
4. Your content and who can see it
You may add projects, selections, options, photos, comments, estimate information, and other material to FinishWise (your content). You keep ownership of your content.
You give FinishWise a limited license to host, store, process, display, and transmit your content only as needed to operate, secure, support, and improve the service for you and the people you collaborate with.
Projects are collaborative. The contractor who owns a project controls who is invited to it. People invited to a project can see the project content that the product makes available to their role, and some information is intentionally hidden from clients. Do not add content to a project that you are not comfortable sharing with the people you invite.
5. Acceptable use
You agree not to:
- break the law or infringe anyone else's rights, including by uploading content you do not have the right to share;
- upload malicious code or try to disrupt, probe, or gain unauthorized access to the service or other people's accounts;
- use the service to harass others or to send spam;
- copy, resell, or scrape the service except as we allow in writing;
- access data you are not permitted to see.
6. AI features
Some features use artificial intelligence to suggest, summarize, or answer questions. AI output can be wrong or incomplete. Please check it before relying on it.
AI output in FinishWise is not an approval, a quote, a price commitment, or professional advice. Approvals are made by the people on the project, and the contractor remains responsible for their own decisions and pricing.
7. Plans, billing, and trials
Paid owner subscriptions are processed by Stripe. All amounts are in US dollars. Current plans are:
- Starter, $29 per month or $290 per year upfront, for up to 1 project that is not completed;
- Pro, $79 per month or $790 per year upfront, for up to 25 projects that are not completed;
- Business, $149 per month or $1,490 per year upfront, with no project limit.
- Annual billing includes two months free and is paid upfront, not in monthly installments. Availability depends on verified annual billing configuration.
Trials and cancellation
An eligible new contractor or designer account receives a 14-day trial of the Pro plan, with up to 25 projects. No card is required to start the trial. When the trial ends without a paid plan, you will not be able to create new projects until you choose a plan. We do not automatically charge you at the end of the trial.
Eligible new DIY owners receive a 14-day Starter trial for one active project, with no card and no automatic charge, then choose Starter monthly or yearly. Invited clients and family join for free; existing accounts are not converted.
Subscriptions renew monthly or yearly at the selected cadence until cancelled. Existing subscriptions are not switched automatically. You can manage or cancel billing from your account. Prices and plan limits may change, and we will update this page and the billing page when they do. Payment details are handled by Stripe.
8. Ending your use
You can stop using FinishWise at any time. We may suspend or end access to accounts that break these terms or put the service or other users at risk. To ask about removing your content, contact support@finishwise.app.
9. Service availability and disclaimers
We work to keep FinishWise reliable, but the service is provided as is and as available, and we do not promise it will be uninterrupted or error-free. FinishWise is a coordination aid. You are responsible for verifying finish details, measurements, availability, and prices before ordering or installing anything.
10. Limitation of liability
To the extent the law allows, FinishWise is not liable for indirect, incidental, special, or consequential damages, or for lost profits, lost data, or project delays or costs arising from your use of the service. Our total liability for any claim relating to the service is limited to the amount you paid us for the service in the three months before the claim arose. Nothing in these terms limits liability that cannot be limited by law.
11. Changes to these terms
We may update these terms as the service changes. When we make a material change, we will update the date at the top of this page. Continuing to use FinishWise after a change means you accept the updated terms.
12. Contact
Questions about these terms: support@finishwise.app.